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"قواعد الثقافة" - مارك ميلر، نائب رئيس قيادة الأداء العالي في شركة Chick-fil-A

يقدم مارك ميلر من شركة Chick-fil-A في كتابه الأخير Culture Rules "قواعد الثقافة" نصائح عملية شاملة لتوضيح ما يصفه لجيليان بأنه "الأصل غير الملموس الأكثر قوة وأهمية في الشركات"، وهو ثقافتها.

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