Join us for The Frontline Summit '25 – shaping the future of frontline work. June 4th | 3pm GMT+1 / 10am EST

Workvivo for Hospitality

Serve a five-star culture that puts your people first

From housekeeping to head office, Workvivo brings your teams together to boost retention and give employees what they need to make guests feel at home

Serving up a fresh employee experience at the world's largest Hospitality groups

Employees who feel disconnected are more likely to quit

And replacing one employee can cost up to 2x their annual salary

Workvivo helps you create a culture where people feel seen, supported, and engaged so they stay longer and bring their best every shift.

Source: Frontline Internal Communications – The Ultimate Guide, Workvivo

The #1 platform to connect front of house with front office

Build reliable teams across locations and shifts that show up and delight guests every day

Instant communication between teams

Coordinate in real time behind the scenes, so staff can handle guest needs, adjust schedules, and fill gaps on the fly without missing a beat.

Recognize and celebrate hard work

Keep morale and retention high by acknowledging personal and team achievements with shout-outs and awards.

Loop everyone in without the noise

Workvivo’s smart feed delivers personalized updates straight to each employee, so they only see what’s relevant to their role, location, and shift.

Strengthen meaningful connections

Give people across roles and teams a place to connect with one another, build bonds, and create a strong sense of belonging.

Hickory’s Smokehouse connects 3,000 employees across restaurants and offices with Workvivo
%
Of employees registered on Workvivo
%
Of employees active every month
M
Post impressions since launch
quoteBlock
Workvivo means that people don’t go unnoticed. People are doing a lot of good things at Hickory’s; Workvivo gives us an opportunity to shine a light on this, and to celebrate it as well. Workvivo enhances our culture.

John Welsh

Managing Director at Hickory’s Smokehouse

Workvivo is the digital heartbeat of your organization

gradientMobile
INTERNAL COMMUNICATIONS

Help staff feel seen, connected, and in the know

  • Send instant messages with read receipts to make sure critical updates – like last-minute shift changes or coverage needs – never get missed
  • Highlight company news and celebrate wins in a social-style feed that make every employee feel valued and tied to your mission
  • Use voice and video chats powered by Zoom to check in with and align your staff across locations
DIGITAL WORKPLACE

Give every employee instant access to the info they need

  • Store all your docs like training manuals and safety sheets so staff always have the info they need
  • Org charts and people directories help staff find who they need to raise issues or ask questions
  • Keep every employee aligned with a single source of truth that supports a consistent guest experience
STAFF ENGAGEMENT

Make every shift worth showing up for

  • Highlight hard work with shout-outs and awards that keep employees engaged
  • Take quick pulse surveys to spot problems before they cause staff to walk out the door mid-shift
  • Create spaces for connection, support, and a stronger sense of belonging
quoteBlock

Since launching Workvivo, we've seen an immediate increase in employee engagement and collaboration, with an adoption rate sitting well above the hospitality average.

Valor Hospitality UK

INTEGRATIONS

One-stop shop for all your tools

  • Automate admin tasks like adding/removing seasonal hires to your system and within org charts
  • Hassle-free integration with the systems you already use like Productivity, HR, EHR, ServiceDesk, Payroll and more
  • Flexible APIs let you integrate Workvivo into your organization's existing tech ecosystem
EMPLOYEE ANALYTICS

Measure the impact of engagement

  • Track engagement on every post and message to understand what’s being read – and what staff miss
  • Use insights to identify which communications drive action, so you can double down on what works
  • Review usage analytics and get a sense for how often – and how meaningfully – staff are connecting
elevate your employee experience and bring your internal communications to the next level with Workvivoelevate your employee experience and bring your internal communications to the next level with Workvivo
elevate your employee experience and bring your internal communications to the next level with Workvivoelevate your employee experience and bring your internal communications to the next level with Workvivo
elevate your employee experience and bring your internal communications to the next level with Workvivoelevate your employee experience and bring your internal communications to the next level with Workvivo

How Workvivo connects hospitality teams at scale

Document Management

Store everything from SOPs to opening/closing checklists in one searchable hub

Voice & Video Calls

Connect with everyone in real-time through video calls powered by Zoom

Spaces

Drive collaboration and cultivate belonging in shared interest groups

Chat

Instantly reach your entire workforce when it matters most

Loved by everyone who makes hospitality happen 

Banner_Spring24.svg

Frequently asked questions

Workvivo is an employee experience platform (EXP) for hospitality companies that simplifies internal communication and drives employee engagement.

Designed for teams across multiple locations with frontline workers, Workvivo’s purpose is to engage and emotionally connect people by giving everyone a voice. We bring company culture to life digitally, helping everyone on your team feel included, appreciated, and engaged, no matter where they work.