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Workvivo pour le commerce de détail

Empower your retail teams to deliver exceptional service

When retail workers feel connected and supported, customer service thrives. Workvivo combines communication, recognition, feedback, and work tools in one mobile platform—helping teams deliver great service with less employee turnover.

Plébiscité par les enseignes internationales pour connecter plus de 3 millions d’employés, tous sites, horaires et postes confondus

Employee disengagement is impacting your bottom line

%
of retail workers report feeling burnout
%
say their company is a “good place to work” 
%
increase in profits when employees feel engaged
PUTTING PEOPLE FIRST

Your people are your power

4 out of 5 retail workers don’t plan on staying with your company long-term. 

Workvivo helps retailers build a culture that keeps top performers on the shop floor and performing at their best. 

Create a culture of customer obsession with a platform built for retail

Bring your values to life

Unite your workforce around your brand’s mission and dedication to great service, so every employee feels part of something bigger.

Inspire a loyal, motivated workforce

Foster connection, recognition, and belonging to keep retail teams engaged and customers coming back.

Influence every customer interaction

Give your people the clarity and confidence to deliver fast, seamless service that delights customers and builds loyalty.

How Workvivo increases connection to improve customer excellence

COMMUNICATE

Keep every store aligned in real time

Real-time Updates
Critical Comms
Multi-device Access

Make sure price changes, promotions, and policy updates reach every store and employee instantly with multi-language support.

ENGAGE

Engaged workers, devoted customers

Boost Moral
Nurture Growth
Build Belonging

Create connection and belonging through Workvivo’s social feed and shoutouts, so every associate, stock manager, and team lead feels seen, valued, and motivated to deliver great service.

WORK

One platform to power store operations

Document Hub
Instant Access
Workvivo AI

Centralise planograms, stock room guides, training content, and safety checklists in global, local, and team spaces to give staff the information they need in a single, easy-to-navigate hub.

Build a culture of customer service across your retail workforce

gradientMobile

Made for the way retail works

Workvivo TV

Keep frontline workers without computer access in-the-loop with anytime updates and real-time communication.

Formulaires numériques

Understand where everyone is coming from in diverse retail workforces, with support for 90+ languages.

Workvivo AI

Get answers and create personalized content in seconds so you and your team can spend less time searching for info and more time serving your customers.

Shout-outs

Show employees they’re a valued part of the team with Shoutouts, kudos, and peer-to-peer appreciation, so they’ll strive to do their best.

The employee experience platform trusted by retail leaders
 

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Questions fréquentes

Workvivo is an employee experience platform (EXP) for retail that simplifies internal communication and drives employee engagement.

Conçue pour les équipes réparties sur plusieurs sites avec des travailleurs de première ligne, elle vise à créer de l’engagement chez les personnes et à les connecter émotionnellement en donnant à chacun une voix. Nous donnons une vie numérique à la culture d’entreprise, et nous aidons chacun à se sentir intégré, apprécié et pleinement investi, peu importe où il travaille.