We live in a digital age, and more and more companies digitize their business processes. In fact, 91% of organizations engage in some type of digital initiative.
Overseeing a digital transformation at your company means making fundamental changes to how it uses technology and data to improve operations and the customer experience. Transitioning to a more digital workplace also requires choosing the right apps and software solutions.
To help you choose the new technologies your company needs to accelerate its digital transformation journey, we’ve compiled a list of the 12 best digital transformation tools to consider adopting.
Benefits of using digital transformation tools
It’s only natural that using digital technologies would be a big part of executing a digital transformation strategy – and choosing the right tools for your business can offer several key benefits.
Services designed to streamline and automate time-consuming workflows can be a big boost to employee satisfaction. So can collaboration, onboarding, knowledge management, and any other type of tool that improves staff morale.
Best of all, elevating the employee experience is something that can also indirectly improve the customer’s journey at your company.
From marketing automation to automating various HR processes like applicant tracking and performance evaluations, there’s no limit on the process automation that can be achieved with the right digital tools.
This leads to processes that are more efficient – in addition to being less prone to human error. It also frees employees up to focus on other, more important tasks, further improving operations and boosting productivity.
Digital tools empower companies to collect and harness data from vast information sources. By analyzing the data provided by these tools, companies can make more informed and strategic decisions.
With Workvivo’s workplace insights, businesses can gather invaluable data on employee engagement and performance that can provide a roadmap for improving worker satisfaction and productivity.
Scalability and flexibility
Cloud-based solutions tend to be highly scalable and adaptable. As your company grows and its needs evolve, digital tools make it much easier to scale your processes accordingly.
By using tools that enable you to be highly scalable, flexible, and adaptable, you can give your company a serious competitive edge at a time when major market changes seem to exist around every corner.
Enhanced innovation and collaboration
Digital tools that make it easier to communicate and share information foster improved collaboration, which leads to more innovation within your company.
When you have strong internal communication, it’s easier to keep employees aligned toward common goals, collaborate, and share innovative ideas.
This means that employee communication platforms like Workvivo are often the key to unlocking a company’s innovative potential.
12 digital transformation tools you should consider
To build a comprehensive digital ecosystem, here are the 12 types of digital transformation tools to consider.
1. Cloud CRM tools
Customer relationship management (CRM) systems are the backbone of customer-centric businesses. These cloud-based services provide a centralized platform for managing:
- Customer data
- Sales pipelines
This allows companies to both optimize and automate their sales, marketing, and customer service strategies, improving the customer experience while at the same time reducing the need for time-consuming, manual tasks.
2. Digital adoption platforms (DAPs)
DAPs offer interactive, in-app guidance, tutorials, and tips designed to help users adapt to new software quickly and effectively. They help companies make the most of the digital tools they implement by reducing the learning curve of new software solutions.
3. Digital accounting tools
Modern accounting software can simplify a broad range of financial processes – from invoicing and expense tracking to financial reporting and tax compliance. By automating these tasks, businesses save time while also reducing the risk of costly human errors.
As an added benefit, digital accounting tools provide real-time insights into an organization’s financial health, empowering improved decision-making.
4. Social intranet tools
Social intranet tools allow companies to create private, customized online platforms for facilitating internal communication and collaboration. They provide a space for sharing updates, documents, and ideas – and help create a culture of teamwork and transparency.
Social intranet tools are especially useful for fostering efficient communication and a sense of community among remote work teams. This has been a growing concern for companies ever since the COVID-19 pandemic, given that 58% of Americans now work remotely at least part of the time.
At Workvivo, we give businesses the tools to create fully customized, user-friendly social intranets. Check out Workvivo’s social intranet features to learn more about how one can benefit your teams.
5. CMS platforms
Content marketing is one of the most effective forms of digital marketing. A quality content management system (CMS) is something every company needs to execute its content strategy effectively.
CMS systems provide intuitive interfaces for creating, editing, and publishing written content, offering features like SEO optimization and multi-channel publishing to streamline and optimize a company’s content marketing efforts.
6. Digital workplace suites
Digital workplace suites are designed to integrate various tools and applications to create a unified, collaborative workspace. For example, you can use a digital workplace suite to form integrations between:
- Project management tools such as Trello
- Video conferencing tools like Zoom
- Sales automation platforms like Salesforce.
This helps you build a more unified digital workspace for your employees that lends itself to improved efficiency and collaboration.
7. Cloud storage tools
Cloud storage solutions offer secure and scalable storage options for businesses of all sizes. The ability to conveniently and securely store your company’s valuable data is the biggest benefit, but they also offer the bonus of improved collaboration.
With cloud storage tools, data is made accessible from any location and is easy to share among team members and stakeholders. This makes it much simpler for employees to work and collaborate with one another outside the office.
8. Communication tools
Efficiency in real-time is vital for both remote and in-office teams. Digital transformation tools designed to help companies facilitate this type of communication can come in many different forms, including:
- Messaging apps
- Video conferencing software
- Collaborative workspaces
Workvivo’s employee communication app is one great example of a digital tool that can facilitate streamlined, real-time communication between employees, offering features like push notifications, personalized activity feeds, and integrations with other communication services like Slack and Microsoft Teams.
9. Payroll management tools
Automated payroll management simplifies paying employees accurately and on time. These tools can automatically calculate wages, handle tax deductions, and generate pay stubs, freeing HR teams to focus on other important tasks.
Payroll management tools also assist with compliance, helping companies ensure they adhere to tax and labor laws.
10. Project management platforms
Project management platforms provide a space where team members can collaborate on shared tasks. They offer features designed to facilitate task assignments, progress tracking, and resource allocation.
Project management platforms also have reporting capabilities that provide valuable insights regarding your project.
Thanks to these numerous features and benefits, a quality project management platform is vital in maintaining timelines and quality.
11. Internet of Things (IoT) devices
IoT devices are in the process of transforming companies across every industry. From tracking the real-time condition of perishable shipments to monitoring inventory levels in retail stores, these internet-connected devices offer many use cases for modern businesses.
By leveraging IoT devices, your company can enhance operational efficiency, automate various business processes, and gain valuable insights from real-time data.
12. AI operations tools
AI-powered tools can be used to enhance processes, predict trends, and automate manual tasks. As AI and machine learning technology rapidly advance, expect these services to play an increasingly larger role in almost every business process.
But even as they exist today, AI operations tools are still useful for many purposes – like customer service, marketing, and predictive analytics.
Let Workvivo lead the way for digital transformation in your company
Beginning a digital transformation journey can be daunting, but the results are well worth the effort.
If you want to help your organization transition into the digital age, you’ll need tools in your belt designed to enhance productivity and improve business outcomes. And a high-quality employee communication platform is one of the top tools to help you achieve those goals.
With Workvivo, companies can access all the powerful internal communication features they need to keep employees engaged and enable efficient collaboration.
To take the first step in your digital transformation journey, sign up for a free demo of Workvivo today!