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An employee experience every retail worker can buy into

At least half of all frontline retail workers in the US are considering quitting in the next three to six months, and the industry's quit rate now outpaces the national average by 70%. Communication is the number-one barrier between head-office and deskless workers. 97% of people in the US have a smartphone. Meet your retail workers where they are with Workvivo.

I know I have a direct line of communication to 1,400 people. Workvivo is for everyone, but particularly if you’re multi-sited and you’ve got a lot of people.

Declan Ronayne

Former CEO of Irish retail company Woodie’s

Your retail employees really need a transformed employee experience.

Here's why.

Lack of recognition

Retail workers are some of the least fulfilled across all industries, but are twice as likely to thrive in workplaces that recognize life events like birthdays and personal milestones. (Gallup)

Low morale

The stress of customer-facing roles, long hours and physical tasks make retail workers vulnerable to burnout. These challenges are major contributors to low morale, which negatively impacts the mental health of 83% of retail employees.


46% of retail managers say their organization has no direct line of communication between HQ and workers on the shop floor. Only 11% of managers say their company has digital channels for frontline associates to access important information.

How can Workvivo help? 

Help your retail employees feel purpose and pride in their work.
  • Recognize them with shoutouts
  • Spotlight professional and personal achievements
  • Establish a culture of recognition with your Workvivo feed and Spaces

Only 43% of retail workers can be defined as 'thriving' compared with 58% for government workers and 66% for those in professional, technical and scientific services. (Gallup)

Connect and engage your entire organization in one place

More Workvivo features to help boost your Employee Experience


One central place to recognize and reward isolating and underappreciated work

Community Spaces

Drive collaboration and cultivate belonging in shared interest groups


Access enterprise apps spanning HR, payroll, shift rosters & more

Org Chart and Employee Directory

Better understand your company structure and colleagues

Read more about the impact of Workvivo

Important Things I’ve Learned About Communicating With Frontline Workers
That was me, in the summer of 2017, feeling puzzled and looking a bit stupid in front of my new boss.
Employee Engagement Rates At Woodie’s Jumped By 54% with Workvivo
How a culture of open comms can work wonders for retailers
Internal Comms for Retail Workers – The Ultimate Guide
In this guide – the ultimate handbook to help you understand communicating with your retail staff – we’ll show you why it’s so important to invest your time and money in, and how to get it right.