Everything You Need To Know About Workvivo’s Employee Insights

We're really excited to announce the official launch of Workvivo’s Employee Insights!

As with everything we build for Workvivo, Employee Insights keeps employee engagement and user experience at the heart of our platform.

So, without further ado, here’s everything you need to know.

The ‘why’

You’ve probably heard this by now, but it bears repeating: disengagement is bad news for positive employee experiences and engagement.

Disengaged employees are less productive, less satisfied, and far more likely to leave, driving company attrition rates ever higher.

And unfortunately, for most organizations across the globe, things are only getting worse. Gallup reports that employee disengagement costs employers as much as $8.8 trillion on an international scale every single year.

The good news is that all hope is not lost, and one of the most effective ways to turn things around, according to the experts, is to listen. Employees who feel their voice is heard are 4.6x more likely to feel empowered to perform their best work.

Sounds simple, right? In theory, it is. In practice, however, things get trickier; traditionally, employee listening relies on outdated methods that exist in a vacuum. This means people managers simply can’t get a holistic view of employee sentiment, because they don’t have the tools, resources, and capacity to get the most from their participants’ responses.

The result? Taking any tangible actions towards a better EX is virtually impossible.

In fact, while 98% of organizations did manage to survey all employees within the last year, effectively following up on the data collected in those surveys remains a major barrier to the success of listening programs.

So, here’s what the market’s been missing:

• A unified, centralized place to measure, understand, and improve employee engagement
• A solution that simultaneously gives employees somewhere to make their voice heard, and employers the tools to action what’s being said
• A tool designed with the unplugged workforce in mind, eliminating the need for emails or QR codes to participate
• A user-friendly and consumer-grade dashboard offering a holistic view of employee engagement, helping employers make decisions about goals, needs, next steps, and more.

Enter Workvivo’s Employee Listening suite, which we’ve engineered around a 12-Factor Engagement Model we developed in-house with a team of industrial and organizational psychologists and HR leaders.

The model identifies key drivers of engagement and offers a structured approach to improving the workplace experience.

Here’s how.

The ‘what’

Employee Insights is the cornerstone of a brand-new listening suite built into the Workvivo platform. It does exactly what it says on its aptly named tin: gives you a bunch of modern, integrated ways to measure, understand, and, ultimately, improve how your employees engage.

The number-one goal of the Employee Insights function, like everything we do, is to unlock workplace happiness.

As you may have guessed, employee listening is an active, rather than passive, initiative; it means going out of your way to collect and understand the opinions, ideas, concerns, and general sentiments of your employees.

It means actively building channels your people can use to share their feedback, suggest changes to their work environment, submit ideas for new projects or cultural initiatives, and more – all of which are critical to shaping a truly great employee experience, and one that fosters true engagement, morale, and both employee and customer satisfaction.

But how does our new feature work?

It’s seamlessly integrated into the Workvivo platform and is the first tool of its kind specifically designed with the frontline workforce in mind.

It offers an intuitive experience on both web and mobile, eliminating the need for additional apps, emails, or QR codes. Everything happens within the same platform where employees receive leadership communications, connect with peers in community spaces, chat with management about shift changes, access critical information, and more.

And all with good reason: our unified approach serves to break down the barriers frontline workers so often face with HR technology. The result? Unbeatable adoption levels whether your people work on the shop floor, at a patient’s bedside, or behind an office desk. 

Key features

• Automated surveys: Conduct automated, targeted pulse surveys on both web and mobile without the need for email pushes
• Interactive engagement snapshot: Dynamic visualizations of engagement scores and trends so you can grasp organizational sentiment at a glance
• Benchmarking: Compare results to identify trends and opportunities for improvement
• Radar heat map: Turn insights into a strategic advantage by quickly identifying business risks across departments, teams, and locations
• Company values: Measure alignment with your company values by incorporating them into your engagement questions
• Comment tracker: Understand employees on a deeper level with qualitative analysis by filtering and analyzing open-ended survey responses

The ‘where next?’

Get ready to transform your organization with Employee Insights, exclusively on the Workvivo platform. Employee Insights is available now!

Interested in learning more? Contact your Workvivo CX Manager or speak to a member of our Sales team.

Engagement surveys are our way to receive open and honest feedback from everyone who works at AIB, so we can understand what is working well and what we can improve to make AIB a great place to work

– Giles Barrett, Group Wellbeing Officer at AIB