All Your Workplace to Workvivo Migration Questions – Answered

We’re the only vendor collaborating with Meta to provide a fully automated, complete migration tool.

Our process ensures your data, content, and communication history migrate flawlessly — no disruptions, no data loss, no headache.

Have more questions about migrating from Workplace to Workvivo? Here, we’ll talk through everything you need to know.

The easiest way to migrate

Migration can be risky with other vendors who lack the right tools or processes. But with Meta’s backing and Workvivo’s expertise, you’re choosing the safest and most efficient solution on the market.

‘Migrating’ is often synonymous with terms like ‘hidden costs’, ‘limited resources’, ‘IT lift’, ‘risk’, and ‘tech-heavy project’.

Migrating to Workvivo is different. But instead of simply telling you why, we want to show you how. 

Yep, that’s really all you have to do.

We also offer true flexibility in how much (or little!) data you want to bring with you.

Our migration tool isn’t manual (AKA a workaround), and that makes all the difference. Here’s why.

→ Sidenote: Important questions to ask potential vendors

• Was your migration tool developed by a non-Meta third party? → Yes → Risk alert! Don’t go there.
• Do you charge for the migration? → Yes → This means it’s primarily manual and requires a heavy lift to execute → Unreliable. We define this as a no-go.
• Can you share cases of at least 10 satisfied customers who have successfully migrated? → No → Unproven. Another no-go.
• What’s the biggest migration you have handled to date? → Less than 50k employees → Scalability and robustness questionable. Be wary.
• How long will it take to import our data into your platform? → Multiple weeks → Uh oh… Workvivo can import hundreds and thousands of data points in minutes. No comparison.

Like-for-like features, tailored to your needs  

Our migration tool slots each of your Workplace features into their new home on Workvivo.

We’re talking… 

• Groups: Migrate your communities and ensure collaboration remains fluid
• Posts + content: Every piece of content, including multimedia, is transferred with precision
• Notifications: Stay informed without missing a beat — your notification settings will be brought along
• User management: Migrate user roles and permissions, ensuring a smooth experience for everyone

Continuity: We're the only vendor that migrates Chat history

Unlike any other platform, Workvivo is the only vendor that can migrate Chat fully.

Conversations between colleagues are a critical part of the employee experience, whether that’s bonding over pet photos or laying the foundations for a strategic business project.  

Our migration tool means no messages get left behind; bring every conversation with you and minimize disruptions for your teams.

Migration is free, with zero downtime and zero risk

Because we built the tool, migration is completely free. No catches, no downtime, no nasty surprises.

For the more complex migrations, we can deliver a more hands-on, consultative approach. Complex consultative projects are a fee-based premium service. In these cases, our in-house experts will explore your current Workplace setup and determine how migration can be streamlined and managed to set the tone for long-term platform adoption, engagement, and overall success.

Guided consultation means customers get not only the best possible migration experience, but also the best experience as a Workvivo customer going forward.

The perfect example is the Expert Services team behind our Boost program.

Either way, you can migrate knowing that every piece of your data will arrive safely on the other side. With Workvivo, everything is fully managed — you won’t be dealing with any additional third-party costs or tools.

Everything else? Risky business.

Our migration process is secure and scalable

Our platform is built with scalability in mind. That’s why our customers range from companies of 500 people to enterprises of tens of thousands.

They rely on our robust security standards to communicate and engage, and our migration process is no different.

Migrate with confidence in the knowledge that…

• We prioritize security through our continuous investment in our comprehensive Information Security Management System (ISMS)
• As a company, we steadfastly maintain our compliance with multiple Globally recognized ‘Gold Standards’ in Security certifications: ISO 27001 and SOC 2

Learn more about our security here.

I would say our tool is robust and scaling dynamically to meet the evolving needs of our customer base

Compatibility with your existing tools: Workvivo integrations

Whether it’s nurses checking work rosters or office employees accessing payslips, Workvivo is your team’s one-stop shop. Thanks to easy, out-of-the-box integrations with all popular business apps – from Google and Microsoft to Salesforce and HubSpot – it’s the anchor of your day.

• Workvivo is natively embedded in Zoom, making it a true digital heart for your organization. Every tool, person, resource, and announcement exists in one place – leaving no frontline worker behind
• User experience is top of mind for our product team, meaning you’ll find files fast across storage apps. Easily search for files across connected apps (Google Drive, One Drive, Sharepoint)
• Tailor your workflows with Workvivo’s flexible APIs and developer resources

Post-migration support + customization

You’ll be in great hands during your migration process, with Joe (our Co-Founder and CTO) and Clara (me, our Head of Customer Operations) at your side.

The personalized support doesn’t end when your migration is complete – far from it. 

Workvivo is intuitive, familiar, and user-friendly. It requires little to no IT input or training for employees to log in and start engaging. But that’s not to say we aren’t here to give you every opportunity for success; you’ll have direct access to your Customer Success Manager as well as tried-and-tested resources, tips, communities, and more.

What all of this means: once your data has finished migrating, we’ll continue to support you. 

• Flag any questions, issues or concerns to the Workvivo team and we can provide guidance
• We can help you bulk archive old groups and users once they have migrated to Workvivo to ensure your platform is set up for success

This isn’t our first rodeo

Curious to see some proof that our migration process is your best bet? We’ve got you covered.

For the 2,500-plus employees at USSC, the company’s Collaboration Systems Administrator, Christian Dela Cruz Mamucud, says implementation “has been extremely good”.

“The team has been very supportive and helped us get things done correctly. The team has been very responsive to all meetings and email communications, every step of the way – providing all of the information we need to understand and how we can speed up any task.

“In every challenge along the way, they always listen and carefully suggest alternative solutions that we can consider to get the job done. Overall we are very thankful and happy to work with Workvivo.”

And Constantin Serban, Director of IT at Innovetive Petcare, an organization with more than 1,000 employees, shares, “Meta referred us to Workvivo – by Zoom as their only migration partner and we are glad they did.

“So far the experience with the team has been really supportive and we are confident that weʼll be getting a similar modern, social experience but with a lot of new features too.”

Read Constantin’s full LinkedIn post here.

Our customer service is second to none

We’re dedicated to building long-term partnerships with our customers, from migration and onboarding to launch and leadership engagement.

But don’t just take our word for it; we have a 98% CSAT score, a 97% customer retention rate, and lots of people telling us they’re happy.

For Associa, America’s largest homeowners association, for example, we’ve positively impacted the Director of Corporate Communications’ day-to-day.

She said, “The Workvivo team is the most amazing, incredible team I've ever worked with. I've never met a team who is so quick to respond. And not only are they quick to respond, they're quick to act.

“They are with you every step of the way. You will never feel lost or confused or overwhelmed because they are with you. They will stick with you from the day you sign to every single day afterward and answer every question. And it's not just your Workvivo representative – it's the whole team.”

Ready to move forward? Our 3 promises

We get it: making the move to a whole new employee experience platform is daunting, to put it lightly.

Migrating sucks, but we make it suck less.

That’s why we’re making three promises to transitioning Workplace customers.

• Seamless: The migration will be a seamless process for every customer – no heavy lift required on your team’s part to complete.
• Flexible: Our flexible process will accommodate your unique migration needs, from lookback timeframes to the content types you need to carry over.
• A true partner: We're here to help. Our consultative approach means you can use your migration as an opportunity to consolidate groups and restructure the platform – the choice is yours!