Workvivo by Zoom + Workplace from Meta: A Comprehensive Overview

Every company needs a good employee experience platform that helps team members connect and collaborate in real-time from wherever they are. 

Until recently, Workvivo by Zoom and Workplace from Meta were two of the leading solutions on the market. With the latter withdrawing and choosing Workvivo as its only preferred migration partner, however, there’s never been a better opportunity to revolutionize your EX by moving to Workvivo. 

Encouraging engagement and connectivity among employees, along with enabling ease of communicating news and information to them, are Workvivo’s strengths. Culturally, Workvivo should be a good fit for companies in need of finding a new enterprise social home for employees. 

– Beth Schultz, VP of research + principal analyst at Metrigy

An Overview of Workvivo by Zoom + Workplace from Meta

Workvivo by Zoom and Workplace from Meta are employee experience platforms designed with familiarity, simplicity, minimal IT lift and training requirements, and human connection at their core.

Social intranet to boost the employee experience

Workvivo and Workplace prioritize the social element of digital workplace transformation. 

As an employee experience platform and social intranet that serves as the digital heart of your organization, Workvivo is a modernized solution with social-media-like features that foster greater collaboration and engagement. Social intranets like Workvivo are beneficial because they give employees the tools needed to communicate well and improve productivity at work. 

Workvivo's interface is intuitive and easy to use, making it ideal for organizations with a mix of frontline and remote workers. Despite the impressive range of helpful features, it’s fairly simple to get started with this platform. Workvivo customers include TELUS International, Amazon, and Mercedes Benz. 

Think of Workplace from Meta, then, as Facebook for your company – a platform that connects all of your employees, whether they’re remote, in-office, or hybrid. Features like group messaging and video conferencing make for easy collaboration, while you can share updates in a news feed similar to the activity feed you’d see on Facebook itself.

User interface

The easier it is to navigate a platform, the more likely your employees are to use it – especially at the beginning when it’s brand new. Like Workplace, Workvivo has an intuitive social feel but is purpose-built for work, which encourages organic adoption and boosts engagement levels to new heights.

Workvivo’s interface is clean and familiar, with no training required to get started. The desktop and mobile app versions look similar to popular social media platforms, which is one reason why Workvivo’s implementation time is lower than many competitors. 

The Workplace interface is very similar to Facebook. While this might seem convenient at first glance, you may find that your employees don’t want to use Workplace as a work tool. Reviewers have noticed that employees struggle to mentally separate Facebook and Workplace, instead viewing Workplace as solely a social media platform. 

This can result in employees using the platform in a much more casual way than intended.

Social features

When you think of the most important features of intranet software, social features might not immediately come to mind. But these features are key for employee engagement, collaboration, and productivity.

Workvivo boasts a wide selection of impressive social features to connect your company. Your employees will benefit from features such as:

• Personalized activity/news feed to stay updated on company news
• Community spaces to share content, brainstorm, and connect over shared interests 
• People directory and org chart to easily find team members
• Q&A functionality to share knowledge or onboard new colleagues 
• Podcasts and live streams for interactive internal company news and  events
• Peer shoutouts and awards for employee recognition 

Workplace includes some of the same features, ranging from live video to instant surveys to a knowledge library.  With Workvivo, you can build on these areas and connect your people like never before. 

Employee engagement and experience

Employee engagement and experience are other crucial facets of any company intranet. Your intranet should make it easy for employees to connect with one another, which ultimately will help them stay with your company for longer. Good communication and connection fosters a better employee experience, which helps employees feel more psychologically attached to your company – and, in turn, that makes them less likely to leave.

Workvivo has several features specifically designed to foster employee engagement and boost the overall employee experience. These include:

• Employee recognition through public shoutouts, badges, and awards 
• Two-way, open comms between company leaders and employees
• Fully translatable UI and auto content translations in over  90 languages
• Fully functional with no company email address required

Workplace primarily engages employees through:

• Live stream 
• Events
• Comments
• Video chat
• Groups 

Taken together, these features cover all your bases when it comes to reaching and engaging your employees. 

Auto-translation is a particularly useful tool that translates over 90 languages so your employees from all around the world can easily follow along, and feel included. Meanwhile, more basic engagement features like live streaming and events provide a solid foundation for creating authentic company communications. 

Work insights and user analytics

Employee insights and analytics are hugely helpful assets, too. They can help you understand what steps you might need to take to make your company a better place to work.

By choosing Workvivo, you can enjoy high-performing, powerful analytics, such as:

• Culture amplification and measurement
• Surveys and engagement analytics
• Collecting employee feedback through polls
• Powerful content and platform analytics 

These valuable analytics help you identify and measure the key data you need to know, better understanding your employees, their work, and their relationships to make informed decisions and create a better experience for all.

They build on Workplace’s insights offering, which shows performance insights for posts and videos, the knowledge library, and groups (such as growth, engagement, and membership).  

Both Workvivo and Workplace deliver comprehensive insights that help you find strategic ways to connect your organization. 

Integrations

Integrations are a convenient way to connect your work and productivity tools. There’s no need to completely reinvent the wheel – your new intranet solution can smoothly align with whatever tools you already know and love.

Workvivo integrates with productivity platforms, HR tools, third-party live stream services, and more, easily connecting you with a full suite of tools that make your workday easier.

Available integrations include:

• Microsoft 365
• Google Workspace
• Microsoft OneDrive
• Zoom
• Slack
• Microsoft Teams
• Workday
• Personio
• HiBob
• Box

Workplace also includes integrations for users to choose from: HubSpot, Netskope, Asana, Microsoft Cloud App, Dropbox, Workbench, and Smartsheet are just a few examples.

Workplace has other more obscure integrations, too – niche tools that not every intranet software recognizes, but that may be helpful to your business. 

Customer support and training

If you want to use software to its fullest potential, you have to be able to set it up correctly – right? Choosing an intranet solution with strong customer support and training resources will save you many headaches as you onboard the software. 

Workvivo has a help center where you can submit a request and receive personalized help from a support staff member. You can also access support articles for each Workvivo feature that guide you through each process step-by-step. Reviews praise the customer care team for its diligence and attention to customers.

Workplace also has some support articles and the ability to submit a support request (reviewers particularly appreciate the chat feature). You can use the guides, videos, or downloadable assets to learn how to use the platform. These helpful features can cut down on time and headaches as you introduce the platform to your organization. 

Create an enriching employee experience with Workvivo

If you’re looking to truly strengthen your company culture and with Workplace from Meta no longer an option, Workvivo has the clean interface, powerful integrations, and employee engagement features you need to succeed.

Get started with a demo to learn how Workvivo can improve your digital workplace!