At Workvivo, we believe internal comms, culture, and connection shouldn’t be siloed. That’s why we’re constantly evolving our platform to meet the needs of today’s distributed, deskless, and hybrid workforces, whether they’re in HQ or on the frontline. Every feature we ship is designed to deepen connection, drive alignment, and scale culture in a way that’s simple, flexible, and human.

📣 April at a Glance:

• AI-powered Sentiment Dashboard in Advanced Analytics
• Manual editing of video subtitles
• Manual Post translation for multilingual accuracy
• Microsoft Teams integration for in-flow comms
• Enhanced Livestream Playback with synced chat and reactions
• Newsletters available in-browser
• Chat groups now support up to 500 members and can be created from Spaces or Teams
• API & Integration enhancements for deeper developer flexibility and workflow automation

📊 Advanced Analytics Sentiment Dashboard

Gain a comprehensive view of organizational sentiment.

Our brand-new Sentiment Dashboard in Advanced Analytics helps you decode how people really feel across Updates, Shout-outs, Q&As, and Comments. Filter by team, region, or content type, identify patterns, and respond with speed and purpose.

✨ Why it matters: It turns thousands of interactions into one clear signal, helping you stay ahead of employees' engagement dips before they become disconnected.

📅 Availability: Live now for customers with the Advanced Analytics add-on.

✍️ Manually edit your video subtitles

Ensure clarity and accuracy in your video communications.

You can now manually edit auto-generated subtitles on videos, allowing for precise and region-specific messaging. This enhancement ensures that your important communications are accurately conveyed across diverse audiences.

✨ Why it matters: Stay fast and flexible, without sacrificing message clarity or tone.

📅 Availability: Now available for all customers.

🌍 Manual Post translation

Achieve greater accuracy in multilingual communications.

While automatic translations are convenient, certain messages require a human touch. With manual Post translation, you can add and edit translations for feed Posts, Shout-outs, and Value Updates, ensuring that critical information is conveyed accurately across all languages.

✨ Why it matters: Ideal for sensitive, high-stakes, or regulated comms that need to be accurate and accessible in every language.

📅 Availability: Now available for all customers.

🔗 Workvivo is now available in Microsoft Teams

Integrate Workvivo seamlessly into your daily workflow.

We’re now in Teams. This new integration brings all the energy of Workvivo company news, culture, updates, and shout-outs into the flow of work in Microsoft Teams.

✨ Why it matters: It makes Workvivo feel like a natural part of your day – no extra tabs, no extra effort.

📅 Availability: Available to customers of both Workvivo and Microsoft Teams by request; speak to your Workvivo CX Manager to enable.

📺 New Livestream Playback Experience

Relive events with enhanced interactivity.

Missed the big moment? We've introduced a new Playback Experience for RTMPS Livestreams so that watching a Livestream back feels like being there live. Synced reactions, full chat replays, and comments – all directly from the original event link.

✨ Why it matters: It captures the buzz of live events so everyone can feel the moment, even if they missed the live show.

📅 Availability: Available now for all livestream-enabled customers.

📧 Access Newsletters in-browser

Enjoy greater flexibility with Newsletter access.

All Newsletters sent through Workvivo can now be accessed directly in your browser, meaning fewer buried updates and more informed teams.

✨ Why it matters: It’s simple, it’s searchable, and it’s always where you need it.

📅 Availability: Automatically enabled for all customers using Newsletters.

💬 Chat enhancements

Facilitate better communication across teams.

We’ve made it easier to collaborate at scale with two key upgrades to Workvivo Chat. Group Chats now support up to 500 members, ideal for large teams, departments, and cross-functional projects. And to streamline setup, admins can now create Chat groups directly from existing Spaces or Teams, keeping conversations aligned with how your people already work.

✨ Why it matters: It’s faster, more intuitive, and scales with your organization.

📅 Availability: Live now for customers with our Chat add-on.

🧩 API & Integration enhancements

Build deeper, smarter Integrations with less friction.

This month brings a suite of enhancements to Workvivo’s APIs, giving developers more flexibility and control when integrating Workvivo with their broader tech ecosystem. New endpoints now support retrieving reactions, reporting updates, interacting with events, and accessing documents – all with improved stability and richer metadata.

Key improvements include:

• Endpoints for comments, likes, and replies on events
• New ability to report kudos and updates
• GET endpoints for reactions, documents, and installed apps
• Language code support in content
• RSVP support via API
• OAuth handling for webhooks

✨ Why it matters: These updates make it easier for developers to integrate Workvivo into existing workflows, and build smarter, more contextual employee experiences.

📅 Availability: All enhancements are live now. For more inofrmaiton on our API's visit our developer portal here.
Tags: APIs & SDKs

This month, we’ve rolled out major updates to help you better understand your people, improve admin control, and create smoother, more connected experiences. From intelligent dashboards to new survey enhancements, here’s everything that landed in March.

📣 March at a Glance:

• Real-time Sentiment Analysis across content and surveys
• Dedicated Manager Dashboards in Employee Insights
• Custom Questions for tailored engagement surveys
• New Usage Heatmap and Reported Content Dashboard in Analytics
• Livestream in Advanced Analytics
• Enhanced Hashtag Tracking, Survey Control, Localization, and more

📊 NEW! AI-Powered, Sentiment Analysis

Understand how your people really feel, across every channel.

Track sentiment across updates, shout-outs, articles, events, and comments. At-a-glance sentiment scores (Positive, Neutral, Negative, Mixed) help you identify trends and tailor your messaging.

✨ Why it matters: It’s a real-time pulse on culture, helping you course-correct before disconnection happens.

📅 Availability: Available now for all customers. Additional dashboards require the Advanced Analytics and Employee Insights add-ons.

📈 Manager Dashboards in Employee Insights

Equip managers with the insights they need to lead.

Managers can now access their team’s engagement data directly through a dedicated dashboard. See scores, completion rates, and trending insights, with privacy thresholds to protect anonymity.

✨ Why it matters: It empowers managers to own engagement at a local level.

📅 Availability: Available now for customers with the Employee Insights add-on.

🧠 Custom Questions in Employee Insights

Tailor engagement surveys to your unique culture.

Now you can add your own custom questions to Workvivo engagement surveys, and analyze them using the same intuitive dashboards as our 12-Factor framework.

✨ Why it matters: Because every company is unique, and we want to give you the power to collect insights on what matters most.

📅 Availability: Available now for customers with the Employee Insights add-on.

🕒 Usage Heatmap in Analytics

Post at the right time, every time.

The new heatmap in Analytics shows you when your people are most active across Workvivo, helping you schedule content and campaigns for maximum impact.

✨ Why it matters: Great content deserves the right moment. Now you know when that is.

📅 Availability: Available now for all customers.

🚩 Reported Content Dashboard

Act faster on flagged content.

Admins can now view and manage all reported posts and comments from a centralized dashboard inside Governance Analytics. See what’s been flagged, by whom, and take action quickly.

✨ Why it matters: It helps you create a safer, more respectful digital workplace, with less admin overhead.

📅 Availability: Available now for all customers.

🎥 Livestream Dashboard

Get insights into what lands during your biggest moments.

Our new Livestream Dashboard in Advanced Analytics shows you livestream performance data, including attendance, engagement, and reactions.

✨ Why it matters: Helps you measure what landed so you can optimize future events.

📅 Availability: Available now for customers with the Advanced Analytics add-on.

Hashtag Dashboard Now Includes Comments

Get a fuller picture of how your hashtags perform.

The Hashtag dashboard in Advanced Analytics now counts hashtag usage in comments — not just posts.

✨ Why it matters: Gives more complete insights into how conversations are trending.

📅 Availability: Available now for customers with the Advanced Analytics add-on.

🌍 New Language Support: Lithuanian & Latvian

Workvivo now speaks two more languages.

We’ve added Lithuanian and Latvian to our growing list of supported languages.

✨ Why it matters: Better accessibility for teams across the Baltics.

📅 Availability: Available now for all customers.

🔔 Grouped Notifications for Comments & Reactions

More signal, less noise.

To reduce distraction, similar notifications are now bundled together, across web, push, and email.

✨ Why it matters: Keeps your people informed, not overwhelmed.

📅 Availability: Automatically enabled for all customers.

🎥 Add a Video to Your Survey Intro

Make your surveys more engaging.

You can now embed a video into the intro screen of your engagement surveys — ideal for setting the tone or giving context.

✨ Why it matters: Personalization boosts participation.

📅 Availability: Available now for customers with the Employee Insights add-on.

💬 Separate Q&A and Feed Posting Permissions

More control over how people contribute.

Admins can now configure posting permissions for Q&A and Feed separately within Spaces.

✨ Why it matters: Ideal for Spaces where Q&A is encouraged but posts are moderated. 

📅 Availability: Available now for all customers.

This month, we're launching a bold step forward in how people create, share, and streamline their work in Workvivo. With the arrival of Workvivo AI and a completely refreshed posting experience, February is all about speed, simplicity, and smarter support for your day-to-day communications.

📣 February at a Glance:

• Launch of Workvivo AI for smarter content, survey, and search experiences
• New Posting Experience with faster formatting, file uploads, and visual previews

🤖 New: Workvivo AI

The smartest employee experience yet, with Workvivo AI.

Elevate the employee experience and make communication effortless with Workvivo AI, powered by Zoom AI Companion. Work smarter, faster, and more effectively, whether you’re writing company updates, finding answers or creating surveys, Workvivo AI adapts instantly to deliver the right support, exactly when and where you need it.

✨ Why it matters: 

• Effortless Content Creation: From company updates to campaign ideas, Workvivo AI assists in writing, brainstorming, and refining content that engages and resonates, without the heavy lifting.
• Instant Answers: 24/7 conversational AI support that understands your unique company culture and pulls from multiple AI models to provide the best possible responses.
• Smart Surveys in Seconds: Quickly capture real-time, meaningful insights during critical events with AI-generated surveys that use a variety of question types.
• On-Brand Messaging: Perfect your messaging with custom lengths and smart tone controls, staying on brand by incorporating your company values at the touch of a button.

📅 Availability: Available by request to all Workvivo customers.

✍️ Updated Posting Experience

Share updates in less time, with more polish.

We’ve redesigned the posting interface from the ground up to make it faster and more intuitive. You can now upload multiple files at once, paste content directly into posts, and preview exactly how your message will appear before sharing.

✨ Why it matters: It removes friction and helps you publish beautifully, without formatting headaches.

📅 Availability: Available now for all customers.

We’re kicking off the year with a powerful new update for developers and IT admins. Workvivo’s new Webhooks framework is now fully self-serve, giving you everything you need to build seamless, real-time integrations with your external systems, without manual workarounds or support ticket

📣 January at a Glance:

• New self-serve Webhooks experience for real-time integrations

🔧 Self-Serve Webhooks

Build seamless integrations with less effort.

Workvivo’s new Webhooks experience is now live, and fully self-service. Admins and developers can now configure webhooks directly from the Admin panel, without needing to engage support. You can select exactly what you want to track (like updates, articles, and more), and access detailed logs from the last 30 days to monitor and debug as needed.

✨ Why it matters: This unlocks real-time, event-driven workflows, helping you reduce manual tasks, increase responsiveness, and connect Workvivo with the rest of your tech stack.

📅 Availability: Available now for all customers with Developer access.

We’re closing out 2024 with a focus on clarity, inclusion, and administrative ease. This month’s updates help you manage access more transparently and support a broader global workforce.

📣 December at a Glance:

• Greater control over Space Joiner Requests with visible approval history and decline reasons
• New language support for Mongolian and Telugu

🔐 Manage Space Joiner Requests with More Clarity

Make community access more transparent.

Admins now have more flexibility and visibility when managing requests to join a Space:

• Add a reason when declining a request
• Notify requesters of decisions via in-app and email
• View approval decision records for all join requests

✨ Why it matters: It brings transparency and consistency to how people join communities, improving trust and reducing confusion.

📅 Availability: Available now for all customers.

🌍 New Language Support: Mongolian & Telugu

Workvivo just got even more global.

We’ve added Mongolian and Telugu to our growing list of supported languages, making it easier for more people to feel at home in Workvivo.

✨ Why it matters: Inclusive communication starts with language.

📅 Availability: Available now for all customers.

This month’s updates are all about making it easier to recognize your people, craft beautiful newsletters, and keep your teams connected with just the right amount of noise. November brought big upgrades to how you communicate, celebrate, and stay informed, here’s what’s new.

📣 November at a Glance:

• New Newsletter Builder with templates, segmentation, and drag-and-drop tools
• Enhanced Birthday, Anniversary, and Welcome Wednesday Posts
• Audience-level controls for feed celebrations
• Option to customize Welcome Wednesday images

🎉 Celebrate Birthdays, Anniversaries & New Joiners

Bring moments of recognition to life, automatically.

Celebration posts have gotten a major glow-up. Birthdays and work anniversaries now have a more dynamic and visually engaging design, helping moments of recognition stand out in the feed. You can now segment these posts by taxonomy, ensuring they’re only shown to users in the relevant region, team, or business unit. For Welcome Wednesday posts, you also have the option to replace the default image with a custom one, allowing you to align it with your tone, culture, or brand.

✨ Why it matters: Recognition is more powerful when it’s personal, well-timed, and visible to the right people.

📅 Availability: Available now for all customers. Reach out to your CX Manager to configure.

📰 Completely Reimagined Newsletters

Create stunning internal newsletters in minutes

We’ve launched a brand-new Newsletter experience, designed to make internal comms easier, more customizable, and more impactful. Here's the highlights: 

• A drag-and-drop Newsletter Builder with pre-built layouts and components
• A dedicated Newsletter Landing Page to manage, preview, and reuse content
• Segment-based targeting so you can send the right message to the right people
• Support for custom templates that reflect your brand and tone

✨ Why it matters: Branded, relevant content boosts engagement, and now, it’s simpler to deliver at scale.

📅 Availability: Available now for all customers.
 

This month’s updates bring new levels of flexibility to how you design, localize, and personalize employee surveys. Whether you're running global engagement programs or gathering feedback from specific teams, October’s enhancements give you more control, without added complexity.

📣 October at a Glance:

• Add custom translations to Employee Insights survey fields
• Set high-level audiences for Employee Insights surveys
• Override your organization name in survey communications
• Add “Other” options to more survey question types
• Customize survey intro and confirmation screens

📋 Survey Options: Greater Flexibility for Respondents

Make it easier for people to respond in their own words.

You can now add an “Other” option to multiple choice, checkbox, and number line questions, giving respondents the freedom to add custom input where needed. You can also include a longer description in the survey introduction (with line breaks) and personalize the confirmation screen with your own image or video.

✨ Why it matters: These updates make surveys more engaging, inclusive, and adaptable to different feedback styles

📅 Availability: Available now for all customers.

🧠 Employee Insights: Translations, Targeting & Branding

Tailor survey content to your structure, language, and tone.

You can now add translations for custom survey text in Employee Insights, including the title, introduction, and confirmation screens, perfect for global teams. A new high-level audience setting allows you to define who receives the survey upfront, alongside specific driver or question-level targeting. And for organizations that use multiple internal brands, you can override the default organization name in survey communications with a custom label.

✨ Why it matters: These updates help large or distributed organizations deliver more relevant, localized, and on-brand survey experiences.

📅 Availability: Available now for customers with the Employee Insights add-on.

This month’s updates focus on giving employees and admins alike more ways to interact, respond, and manage their Workvivo experience. From richer reactions to better post visibility and new admin filters, these enhancements help create a more dynamic, inclusive, and responsive workplace. 

📣 September at a Glance:

• Mention and give kudos to external users
• Report inappropriate messages in Chat
• Preview file attachments before sending in Chat
• Connect to Jira or Confluence independently via Atlassian Search
• Assign/unassign badges via API
• Join users to Spaces via API

🌐 External Recognition for External Users

Include everyone in moments of recognition.

External users can now be mentioned in updates and receive kudos just like internal employees. Whether you're working with contractors, partners, or other third-party contributors, it’s now easier to acknowledge their contributions publicly.

✨ Why it matters: Recognition builds culture, and that should include everyone who contributes to your success.

📅 Availability: Available now for all customers.

🛡️ Chat Moderation: Message Reporting

Empower users to flag inappropriate content.

Users can now report messages they find inappropriate or concerning directly within Chat. Admins can review and choose to allow or remove the message based on internal policies.

✨ Why it matters: This creates a safer, more respectful communication environment, without burdening admins.

📅 Availability: Available now for all customers with Chat enabled.

📎 Attachment Previews in Chat

Review before you hit send.

Users will now see a preview of any file or attachment before sharing it in Chat. This simple addition helps prevent mistakes and ensures clarity when sharing documents or media.

✨ Why it matters: Reduces miscommunication and supports smoother collaboration in fast-moving conversations.

📅 Availability: Available now for all Chat users.

🔗 Atlassian Search Integration Update

Connect Jira or Confluence independently,  no pairing required.

Workvivo’s Atlassian Search integration no longer requires both Jira and Confluence to be connected at the same time. Users can now search using either service independently.

✨ Why it matters: Makes it easier to integrate Workvivo into existing workflows, without changing how your teams operate.

📅 Availability: Available now for all customers using Atlassian integrations.

🛠️ API Enhancements

Automate recognition and access with new API endpoints.

Developers and IT admins can now assign and unassign badges to users via API, as well as programmatically add users to Spaces. These updates are ideal for streamlining onboarding, recognition workflows, and lifecycle management.

✨ Why it matters: These endpoints make it easier to keep your Workvivo experience aligned with user status and activity, automatically.

📅 Availability: Available now via the Workvivo API.

August is a major milestone for anyone looking to track, understand, and improve employee engagement at scale. With a suite of new dashboards, platform-wide enhancements, and backend upgrades, this release empowers internal comms and people teams to take action backed by data.

📣 August at a Glance:

Advanced & Standard Analytics

• Five new dashboards in Advanced Platform Analytics: Documents, Teams, Shoutouts, Values & Goals
• New Competitions dashboard in Standard Analytics
• Unique reactors metric and updated shoutout report in Content Analytics

Survey & Employee Insights

• Filtered survey exports with segment-level persistence
• New filters and visuals in Employee Insights (round filtering, comment counts)
• Delegate assignment export now includes creation and update timestamps

Platform & UX Improvements

• Mega Menu tab limit increased from 10 to 20
• New language support for Icelandic
• APIs & Developer Tools
• New API endpoints to add or remove users from teams

📊 Advanced Platform Analytics: Five New Dashboards

See more of what’s working, and where to improve.

Five powerful new dashboards have been added to Advanced Platform Analytics, helping you break down performance by team, values, and recognition activity:

• Documents Dashboard: Track document views, trends, and engagement across global and space-level content
• Teams Leaderboard & Drilldown: Compare and explore team performance using both active and passive usage metrics
• Shoutouts Dashboard: Understand how recognition is flowing across your organization
• Values & Goals Dashboard: See how company values and goals are showing up in everyday engagement

✨ Why it matters: These dashboards give leaders the insights they need to take action, celebrate wins, and close engagement gaps.

📅 Availability: Available now for customers with the Advanced Analytics add-on.

🏆 Competitions Dashboard

Run smarter campaigns with built-in analytics.

A new Competitions Dashboard makes it easy to track who’s engaging with content in real time. See who reacted to a post, voted in a poll, or received a specific badge, all in one place.

✨ Why it matters: Drives campaign impact by helping you run competitions, reward participation, and quickly pull performance data.

📅 Availability: Available now for all customers.

📈 Content Analytics Enhancements

Track reach and recognition more effectively.

We've added a new “Unique Reactors” metric across content dashboards, giving you a clearer sense of how many distinct individuals are interacting with posts. The updated Shoutouts report now provides a more accurate and exportable snapshot of recognition across the platform.

✨ Why it matters: These enhancements bring clarity to how content performs and how recognition scales across teams.

📅 Availability: Available now for all customers.

📤 Smarter Survey Data Exports

Filter before you export and save time downstream.

When applying filters to your survey analytics (by segment, audience, etc.), those same filters now carry through to the exported file, so you get just the data you need. In addition, new hidden fields (“created at” and “last updated”) have been added to the Delegate Assignments export.

✨ Why it matters: These improvements make survey analysis faster and cleaner, especially for large or segmented audiences.

📅 Availability: Available now for all customers.

🧠 New Filters and Feedback Metrics in Employee Insights

Focus on what’s relevant and how people are responding.

You can now filter Drivers and Values dashboards by survey round, helping you analyze how perceptions shift over time. A new comment count chip also gives you a quick view of how many responses you’ve filtered down to in the feedback dashboard.

✨ Why it matters: These tools make it easier to see what’s changed, and where to act next.

📅 Availability: Available now for customers with the Employee Insights add-on.

🧭 Mega Menu Expansion

Support more locations, languages, or categories, without compromise.

The Mega Menu tab limit has been increased from 10 to 20, giving you greater flexibility to accommodate multilingual or multi-regional setups.

✨ Why it matters: This improvement supports large-scale deployments with diverse audiences.

📅 Availability: Available now for all customers.

🌍 New Language Support: Icelandic

Workvivo now speaks Icelandic.

We’ve added Icelandic to our growing list of supported languages on web and mobile.

✨ Why it matters: A more inclusive platform that supports your global workforce.

📅 Availability: Available now for all customers.

🔧 API Update: Team Membership

Automate access with new API endpoints.

You can now programmatically add or remove users from teams via the Workvivo API, making it easier to sync team structure across systems or manage lifecycle changes.

✨ Why it matters: Reduces admin effort and ensures team data stays up to date in real time.

📅 Availability: Available now via the Workvivo API.

July marked a major milestone for listening and search in Workvivo. With the launch of Employee Insights, new Chat features, and a powerful ServiceNow integration, this release gives you more ways to understand your people, streamline your tools, and connect with greater context.

📣 July at a Glance:

• Launch of Employee Insights with 12-Factor Engagement Model
• ServiceNow Search Integration
• Voice messages in Chat (1:1 and group)
• Chat analytics for admins
• Audience targeting for Global Pages
• New Kudos API

🧠 New! Employee Insights

Measure, understand and improve engagement with Employee Insights

Employee Insights is a powerful listening tool integrated into the Workvivo platform. This innovative solution offers you a comprehensive approach to measuring, understanding, and improving employee engagement.

Built around Workvivo’s 12-Factor Engagement Model,developed in collaboration with industrial-organizational psychologists and HR leaders, it identifies key drivers of engagement and offers a structured approach to enhancing the workplace experience.

Designed with a mobile-first approach, Employee Insights ensures accessibility for all employees, including frontline workers. Surveys are seamlessly integrated into the Workvivo platform, appearing directly in the activity feed and notifications, eliminating the need for separate apps or email prompts.

Key features include:

• Automated Pulse Surveys: Conduct targeted surveys without relying on email distribution.
• Interactive Engagement Dashboards: Visualize engagement scores and trends in real-time.
• Radar Heat Maps: Quickly identify areas of strength and opportunities for improvement across departments and teams.
• Company Values Alignment: Measure how well employees align with your organization's values.
• Comment Tracker: Analyze open-ended responses for deeper qualitative insights.

✨ Why it matters: Our mobile-first employee listening suite gives you the insights you need to build happier, more engaged teams.

📅 Availability: Available now for customers with the Employee Insights add-on.

🔎 ServiceNow Search Integration

Surface critical answers from ServiceNow, right inside Workvivo.

A new integration with ServiceNow allows employees to search for help articles, policies, and tickets directly from Workvivo’s unified search experience, no need to switch tabs or tools.

✨ Why it matters: It saves time, reduces friction, and makes Workvivo a single point of access for key support resources.

📅 Availability: Available now for Workvivo customers with ServiceNow enabled.

🎤 Chat: Voice Messages

Say it instead of typing it.

Chat now supports voice messages in both one-to-one and group conversations. Users can record and send audio clips to share quick thoughts, updates, or instructions without breaking their workflow.

✨ Why it matters: Voice adds clarity and personality, and it’s faster than typing.

📅 Availability: Available now for all customers with Chat enabled.

📊 Chat Analytics

Understand how Chat is being used across your organization.

Admins now have access to Chat analytics, including usage trends and adoption insights, accessible from the Chat admin menu.

✨ Why it matters: Helps internal comms and IT teams measure adoption and optimize how Chat supports employee connection.

📅 Availability: Available now for all customers with Chat enabled.

🧭 Global Page Audience Targeting

Make your homepage content more relevant.

You can now set a specific audience for Global Pages, allowing you to give important content top-level visibility without pushing it to everyone across the organization.

✨ Why it matters: Keeps homepage content targeted and avoids overload for teams it doesn’t apply to.

📅 Availability: Available now for all customers.

🛠️ Kudos API

Automate recognition across your workflows.

A new Kudos API allows developers to send kudos programmatically, making it easier to connect recognition with third-party tools or trigger kudos automatically from external systems.

✨ Why it matters: Makes it simple to scale culture and recognition across tools and teams.

📅 Availability: Availability: Available now for all customers with Developer access.