The Frontline Gap: Insights for Healthcare

From providing routine care to responding to critical emergencies, frontline healthcare workers change – and save – lives every day. But despite their essential roles, many of these employees feel unrecognized, unappreciated, and undervalued.

That’s according to our recent Frontline Gap Report, which surveyed over 7,500 frontline workers across industries, including over 690 in healthcare. We found that frontline healthcare workers are passionate about their jobs and values, but that inadequate tools, poor communication strategies, and lack of growth opportunities make them feel like their organizations care more about desk workers than them.

This can lead to major problems for your organization. If frontline healthcare workers feel disengaged, they’re four times more likely to quit their job, taking a wealth of experience and expertise with them.

To keep frontline healthcare workers happy and engaged, you need to close the frontline gap and ensure they feel as valued as they truly are. Read on for three key findings from our Healthcare Frontline Gap Report, and download the full report to learn more.

Here's a sneak peek at our findings:

• 45% of all frontline healthcare workers say their company cares more about office workers than them
• 17% feel they’re rarely or never recognized for their work
• 45% feel they have a bigger impact than their office colleagues, but aren’t recognized for it
• 40% say their company doesn’t care about them as a person
• Only 13% are certain their company culture applies to them

So what can you do to close the frontline gap in healthcare? Download the full Healthcare Frontline Gap report to learn more.