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Workvivo Named a Leader In the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions

1 Dec 2023

Workivo recognized for the first time in the inaugural Gartner Magic Quadrant report

4th December: Workvivo (a Zoom company), the employee experience platform that simplifies communication and increases engagement, today announced that Gartner has positioned Workvivo as a Leader in its 2023 Magic Quadrant for Intranet Packaged Solutions. The report evaluated 15 vendors in the intranet packaged solutions market and named Workvivo a Leader in this category.

Gartner defines an intranet packaged solution as a software product that organizations use to create and deploy an internal website or network of websites, portals, hubs, mobile apps and other digital experiences supporting business-to-employee needs.

This is the first time that this Magic Quadrant report has been published. Gartner writes that “the last five years have seen a growing appreciation for the importance of employee experience, along with a growing urgency to inform, engage and support employees in the workplace. Redefining, redesigning and replatforming the intranet is proving to be one of the most expedient avenues toward improvement”.

John Goulding, co-founder and CEO of Workvivo, said: “When we built Workvivo, we didn’t set out to build an ‘intranet platform’. We designed the platform around the mission to elevate the employee experience and bring workplace culture to life. What has emerged since then is a great replacement to the traditional intranet – something that brings together communications, engagement and the digital workplace into one platform.

We are a young company compared to our competitors and we’ve experienced incredible momentum – in the last couple of years in particular. Our platform is now helping enterprises like the Virgin Group, Amazon and Dollar General create the digital heart of their workplace and bring their culture to life. We are looking forward to building on this momentum with a lot of exciting new product features in the pipeline. We are thrilled to be recognised by Gartner in the Leaders quadrant.”

It’s great to see Workvivo in the Leaders quadrant of this Gartner Magic Quadrant for Intranet Packaged Solutions. This is a new market for us and one we’re really excited about,” said Graeme Geddes, Chief Growth Officer at Zoom. “Since the acquisition in April, we’ve seen the harmony between Workvivo and the rest of our product suite and the potential for our customers to get even more value from the Zoom platform with this new addition.

We’ve even launched our own internal instance of Workvivo and we’re seeing the power first-hand of this product to inform and connect people. Customers using Workvivo and Zoom can now access Workvivo directly in the Zoom client, offering a really seamless experience to navigate through their workday – all in the one platform.” 

To read a complimentary copy of the 2023 Gartner Magic Quadrant for Intranet Packaged Solutions, please click here.

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2023 Gartner® Magic Quadrant for Intranet Packaged Solutions

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of the providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.


In April, Workvivo was acquired by Zoom, to extend Zoom’s platform and offer its customers new ways to keep employees informed, engaged, and connected. Since then, Workvivo has been made available in the Zoom desktop client, allowing Workvivo customers to use the platform along with Zoom meetings, Team Chat and other Zoom products all within the one platform.

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About Workvivo (a Zoom company)


Workvivo is an employee experience platform (EXP) that simplifies communication and increases engagement by empowering employees to be heard and helping everyone feel included, no matter where they work.


The platform unifies employee communications, engagement, intranet, and measurement features into one modern employee app that captures the heartbeat of the organization and brings its culture to life. 
Founded in 2017, Workvivo has seen momentous growth, which led to its acquisition by Zoom in 2023. Workvivo powers the employee experience at companies all over the world across all industries, including Amazon, Motherson, White Castle, Bupa and Ryanair. Workvivo regularly tops software review sites, including Gartner Digital, with a #1 spot on G2 for internal communications, intranet and engagement tool categories. For more information, visit www.workvivo.com.