Connecting Airline Colleagues with Workvivo: TEI Findings

Anyone acquainted with the airline industry knows that clear communication and a strong company culture are key to operations running smoothly. 

So, we’re super proud that our recent Total Economic Impact™ (TEI) study with Forrester shows how Workvivo helps airlines make strides in these areas and more. 

Here's a closer look at the observed benefits, as well as a closer look at why airlines choose Workvivo based on our case study with Ryanair.

Enhanced communication across geographies

Clear and accessible internal communication is crucial in the aviation industry, where timely information sharing is particularly important for safety and efficiency.

But by their very nature, airlines employ lots of people in lots of places. And the more people you have and the greater distance between them, communication gets a whole lot harder. 

Airlines like Ryanair, Aer Lingus, and Sentient Jet have seen major improvements in communication thanks to Workvivo. 

A Director of Talent in the aviation industry shared with Forrester in their Workvivo TEI study, “Our board noticed a big improvement in internal communications; Workvivo’s role here has been fantastic.” 

Significant cost savings

Airlines are using Workvivo to save big, especially in translation costs. 

When you have pilots, cabin crew, and people on the ground who speak a variety of languages, accessibility is a non-negotiable for smooth operations.

The TEI results highlight a 90% reduction in these costs, thanks to Workvivo’s translations feature. Our tool translates content into 90+ languages automatically, which has saved companies like Ryanair significant money. 

A Technology Director featured in the TEI report said, “Not needing external vendors for translations has paid for our Workvivo investment. Workvivo saves us time and millions of dollars.”

Improved employee retention

Workvivo helps keep all employees, whether they’re desk-based or frontline, engaged and connected. 
And true engagement and connection minimize employee turnover. 

Based on the composite organization, the TEI study shows a 5% to 20% decrease in attrition rates for airlines using Workvivo, with features like our Shoutout tool helping employees feel recognized and valued. 

As one airline executive said to Forrester, “Since we started using Workvivo, our attrition rate has fallen off a cliff. People feel more connected to the company, like they're part of a family.”

Reduced strikes

Good communication is how leaders gain a better understanding of what their employees need.

When employees are given a voice they feel comfortable using, and that they know will be heard, costly and disruptive strikes become few and far between.

Workvivo helps track employee sentiment, which is key to maintaining these good relations. The Director of Talent at an aviation company told Forrester, “There hasn't been a strike in a long time. For us, that shows Workvivo’s success.”

More efficient senior leaders

Senior leaders at airlines benefit from Workvivo’s centralized system, which makes managing teams much easier. 

The TEI study found that by using Workvivo to streamline their communication and access key info, senior directors in the composite organization saved 2.5 hours per week. 

Efficiency is everything in a fast-paced industry like aviation. One manager highlighted to Forrester, “Our leadership team no longer has to deal with 60 emails per day. They can easily find the reports they need, saving time and reducing stress.”

Soar to new heights with Workvivo

When it comes to value and impact, Workvivo’s place in the airline industry is clear: our platform enhances internal comms, cuts costs, and boosts employee engagement. 

(In other words, the fundamentals of a good employee experience.) 

These benefits are especially important in a field where timely, accurate information and satisfied employees are mission-critical. 

For more details on how Workvivo can help bring your airline’s culture to new heights, check out the full TEI study below. (Or go straight to booking a demo here!)