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Streamlining Manufacturing Comms with Workvivo: Forrester TEI Findings

Shauna Azevedo-Brennan

Product Marketing Manager at Workvivo

October 31 2024

What can Workvivo do for manufacturing companies? From streamlining comms to reducing frontline attrition, the Forrester TEI study demonstrates its value.

Workvivo’s TEI for manufacturing – the highlights

  • One company eliminated 20 to 25 legacy systems, resulting in substantial savings on licensing and maintenance costs 
  • By removing redundant platforms, companies saved up to $4 million over three years
  • Higher employee satisfaction and lower turnover rates; a 15% improvement in employee engagement scores, reducing the turnover rate among frontline staff
  • HR and IT teams saw a 30% reduction in administrative time spent on managing comms and data, equating to an annual saving of $1.5 million
  • 20% increase in cultural connectivity and collaboration among employees

The total economic impact of Workvivo

Manufacturing is a major global industry, but it’s facing significant workforce challenges. With large cohorts of employees on the front line – working on factory floors, for example – comms and engagement are no easy feat for this sector. 

And yet, 62% of manufacturers expect their frontline teams to keep growing over the next year. That’s according to a PwC pulse survey of the industry, which also found that:

  • 36% of manufacturing companies experienced frontline employee attrition rates exceeding 10% over the last six months
  • Only half (48%) of manufacturing leaders say that most of their frontline workers feel they are engaged in their job
  • Only 58% of manufacturers periodically survey their frontline workers about their opinions surrounding employment engagement and culture
  • Manufacturing leaders say impactful factors in creating more meaning for frontline workers include instilling purpose (86%), recognition (78%) and fostering personal growth (68%)

It’s time for manufacturers to turn things around. Forrester’s Total Economic Impact (TEI) study demonstrates the part Workvivo can play in that, from streamlining comms and reducing costs to boosting employee engagement.

Eliminating redundant systems

Manufacturing companies have found great value in consolidating their communication systems with Workvivo. The TEI study found that one company eliminated 20 to 25 legacy systems, resulting in substantial savings on licensing and maintenance costs. 

The result? Streamlined operations and simplified system management, which, in turn, reduces IT overhead. 

The report mentions, “By removing redundant platforms, companies saved up to $4 million over three years.”

Improving frontline employee engagement

Workvivo has been particularly effective in engaging frontline workers in manufacturing settings. The platform’s multilingual support and intuitive interface ensure that all employees, regardless of location or language, can access vital information and feel included. 

This inclusivity has led to higher employee satisfaction and lower turnover rates. The TEI study found a 15% improvement in employee engagement scores, reducing the turnover rate among frontline staff.

Efficiency gains for HR and IT

Workvivo also makes HR and IT departments more efficient in manufacturing companies. 

By simplifying the management of internal communications and employee data, Workvivo has reduced the workload for these teams, allowing them to focus on more strategic initiatives. 

The report indicates that HR and IT teams saw a 30% reduction in administrative time spent on managing communications and data, equating to an annual saving of $1.5 million.

Enhanced cultural connectivity

Workvivo helps manufacturing organizations build stronger company cultures by providing a platform for recognition and social interaction. 

Features like the shoutout tool have enabled employees to recognize each other's achievements, for example, building a more connected and engaged workforce. 

The TEI report cites a 20% increase in cultural connectivity and collaboration among employees, highlighting the positive impact on workplace morale and cohesion.

Workvivo for manufacturing

Workvivo’s ability to streamline systems and improve cultural connectivity makes it an essential platform for any manufacturing organization. 

For more detailed insights, download the full TEI study report below.

 

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