The digital channels, tools and apps we choose to help us communicate and access information make an enormous difference to everybody’s working day, and collectively to the success of each team or division’s ability to meet their objectives.

In this book we present four topics to consider when improving and optimizing your digital communications landscape.

• What the best digital communication technology landscapes look like
• How to assess your own digital communication landscape
• Use a communication matrix to match best technology to purpose
• Highly effective tactics like feedback loops, for improving the digital employee experience