Workplace from Meta is closing, names Workvivo by Zoom as ONLY preferred migration partner.
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Migrating EXP

Why Workvivo Is the Right Choice for Meta's Workplace Customers

Lisa Ardill

Content Editor at Workvivo

21 May 2024

Meta is retiring Workplace

So, you’ve probably heard. Meta is retiring Workplace and has named Workvivo as its only preferred migration partner for its customers.

Yes, you read that right: we’re the only preferred partner for Workplace customers.

If you don’t know us, you might be wondering what’s so special about our employee experience platform. If you do, you’ll already understand the hype.

Either way, here’s a little refresher.

 

1. We’re leading the market

We don’t just talk the talk; we’re a market-leading solution in every sense of the word. We’re number-one rated, number-one trending, and loved by millions.

We score 9.3 out of 10 on TrustRadius, 5 stars on G2, and 4.7 stars on Gartner Peer Insights.

Were named a leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, and as the only “Customer’s Choice” in the 2023® Gartner Peer Insights™ Voice of the Customer for Intranet Packaged Solutions.

Opt for a solution that’s already been validated. When you choose Workvivo, you’re aligning with a leader that’s proven its value across the board.

 

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2. We’re backed by Zoom

In case it wasn’t obvious that we consistently go from strength to strength, we were acquired by Zoom in 2023. Workvivo extends the Zoom Workplace platform to offer its customers new ways to keep employees informed, engaged, and connected – and our joint offering is ever-evolving.

Employee Insights, a robust new employee listening suite that enables organizations to monitor and drive engagement, will empower customers to get deeper insights on their employees’ engagement levels.

A new integration means that customers using both Zoom and Workvivo will be able to access Workvivo from the Zoom client, offering a seamless experience between Workvivo and Zoom.

Aligned with Zoom’s AI-forward strategy, Workvivo is planning to offer customers an AI-powered virtual assistant.

Consolidating into Zoom's infrastructure and bundling with their best-in-class communications suite makes us an even more reliable and agile ally.  

Zoom Workplace delivers a comprehensive and exciting package with everything from Team Chat, Mail & Calendar, and Whiteboard to Digital Signage, Apps & Integrations, and Podcasting. That's why together with Zoom, we're the complete platform for sync and async comms, frontline and desk-based workers, open comms and collaboration, and true inspiration.

 

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3. Our customers love us (and we love them!)

Our customer impact is huge. HUGE.

But don’t just take our word for it! Our customers, which include Dollar General, the Virgin Group, Bupa, Ryanair, Lululemon, and Amazon, to name just a few, don’t shy away from making us blush.

We boast unrivaled adoption and fastest time-to-value... 

  • At Woodie’s, Ireland’s largest home and garden retailer, engagement rates jumped by 54%
  • Keyloop achieved a 91% adoption rate among its 2,600 employees
  • For UK manufacturer Nordell, the team saved 3 hours every single week on admin work for new joiners

The onboarding process was so organized and well thought out, that it was enjoyable and much less stressful than I anticipated it would be. We were able to deploy the platform in three weeks. In addition, we had an amazing first-week adoption rate 

Gabriela Gordo Triay, VP of Corporate Comms + Branding at Allied Global

Our unmatched engagement improves retention and yields better ROI…

  • With CluneTech’s suite of companies and dispersed teams, retention rates increased by 30% in the first year alone. Its employee referral rates soared by a jump of 336%!

 

4. Our platform is rich in EX features and seamless integrations

As hybrid working becomes the norm, the top concerns for CEOs across industries are company culture, employee engagement, and team morale.

The good news is that Workvivo delivers tangible results in each one.

We put thought into every addition to our product. Each iteration is full of intention and purpose, with four guiding pillars to keep us focused: 

  • Communications
  • Engagement
  • Digital workplace
  • Analytics and insights

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We could exhaust you with a long list of our features, but a whistlestop tour will do for now.

  • Communicate effortlessly through news and articles, platform campaigns, chat, push notifications for critical comms, auto-translation, podcasts, and more.
  • Bring your culture to life with employee recognition features, community spaces, badges and awards, surveys and polls, events, and shoutouts.
  • Streamline knowledge sharing through document storage, Wikis, governance analytics, landing pages, and org charts.
  • Keep your finger on the pulse via analytics for employee engagement, content, competition, activation, and advanced reporting.

And even better, we integrate easily with over 40 third-party tools to truly deliver an all-in-one, one-stop-shop solution. Our integrations range from Workday and Personio to the world’s leading productivity tools, like Google Workspace, Microsoft 365, and Slack. The result? A central hub for every employee to kickstart their day and find everything they need at the touch of a button.

 

5. We’re easy to implement, manage, and maintain

True accessibility means that nobody gets left behind. It means that every single person in your company – whether they’re hybrid or remote, desk-based or frontline, tech-savvy or tech-averse – gets to participate.

Workvivo is mobile-first for every employee. And because it’s designed with familiarity and simplicity top of mind, it’s super intuitive – making it as easy as possible for people to dive right in.

For a chief information officer, like Carbery’s Anthony O’Callaghan, this is a rare treat. Carbery onboarded 94% of its employees with zero training requirements and dedicates minimal IT resources to implementation and upkeep.

He said, “We were looking for something that was going to scale with us globally across the organization and that was quite easy to implement. But a big thing for us was also around the culture match from a company perspective.”

  • Simplify: Consolidate various point tools like survey builders, polling and employee listening tools, translation services, and more into one comprehensive platform. By consolidating, you save money, improve efficiency, and wave sayonara to overcomplicated workflows.  
  • Save money: Opting for an all-in-one platform saves you money! You’ll no longer need multiple subscriptions and services because Workvivo provides all the essential features in a single, cost-effective app.
  • Effortless management: With minimal training required – did we mention the minimal training required?! – your team can focus on what matters most: supporting your employees and driving your business forward.

 

6. Our customer experience team is the best. No, really – the best

Our team is simply the best. (Good luck getting that song out of your head for the rest of the day.)

From day one, we nurture a true partnership that sees everything from your onboarding and launch to long-term success and leadership engagement with the platform skyrocket.

For Sarah Clausen, Director of Corporate Communications at Associa (America’s largest homeowners association), our customer onboarding, experience, and success teams have made her job easier. Now that’s a win!

Sarah said, “The Workvivo team is the most amazing, incredible team I've ever worked with. I've never met a team who is so quick to respond. And not only are they quick to respond, they're quick to act.

“They are with you every step of the way. You will never feel lost or confused or overwhelmed because they are with you. They will stick with you from the day you sign to every single day afterward and answer every question. And it's not just your Workvivo representative – it's the whole team.”

 

7. We’re the best platform for frontline teams

Our platform is so frontline-friendly that Ryanair’s cabin crew use it when they’re tens of thousands of feet above ground.

Mark Duffy, Ryanair’s Director of Talent, said, “The office for our staff is the aircraft. We’ve got 20,000 crew whose only office is that aircraft, which is either five o’clock in the morning or if they’re on the later shift, it’s from two o’clock in the afternoon. So, as a management function, we need to be able to communicate clearly and effectively with our people, whether that’s to do with our rosters, whether it’s to do with any news that’s happening across the network.”

With a truly mobile-first design, employees from cockpit to customer service desks have instant access to everything they need, like rosters, payslips, and staff travel bookings.

This means that every single colleague at the company has instant access to all the apps they need, such as rosters, payslips, and booking staff travel.

 

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At one of the UK’s largest parcel delivery companies, Evri, for example, 90% of its 8,000+ employees – many of which are on the road for most of their day – use Workvivo every single month.

Sasha Law, Evri’s Head of Internal Communications & Engagement, shared, “They can access it via their mobiles. They don't have to be on a laptop, they don't have to have a work email. We just see massive benefits across the whole operation for colleagues.

“Compared to our previous communications tool, Workvivo is miles ahead. It’s more collaborative. We've got real two-way communication with colleagues. It really brings our colleagues together across the whole business – and we work right across the UK.

“Since we implemented Workvivo, we've seen an increase on our employee engagement score of 0.5. It's a measure we have out of 10, so that's a massive increase for us across the whole business.”

 

8. We lead the industry in culture, community, and open comms

Diverse teams need diverse channels of communication. While executive teams need to share company-wide critical information at times, top-down comms shouldn’t be the status quo. (All-staff emails are not doing you any favors, trust us.)

We’re committed to community and openness. Our platform breaks down barriers, eliminates gatekeeping, and fosters two-way communication.

The outcome is a more human, more connected workplace – something that’s becoming harder and harder to achieve.

For Staffordshire University, Internal Comms Manager Judy O'Brien said “embracing Workvivo’s more open way of communication has been transformative for our employee engagement”.

With Workvivo, you create a vibrant, inclusive communication culture that boosts engagement and connects your entire team.

 

9. We really believe in what we do

At Workvivo, our values, mission, and vision are at the core of everything we do. We don't just talk the talk. (But we do love talking. Especially when there’s coffee and cake involved.)

 

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Our mission: To offer a best-in-class platform that ensures every employee is informed, engaged, and connected from wherever they work.

Our vision: To create a world where every employee feels valued and part of a cohesive, connected team.

Who we build for: Unlike fragmented alternatives like outdated intranets, unread emails, and narrowly focused platforms, Workvivo is an adoption-first solution that acts as a central nexus for your employee experience. Our offering is unmatched by typical HR systems or in-house solutions.

That’s why our own company values reflect what we strive to build in others…

  • We’re better together
  • We have no limits
  • We’re Imagination Dragons
  • You’ve got a friend
  • Come as you are

Because everyone should love their job.

 

10. Our security and compliance certifications are second to none

We boast top-tier security certifications.

Our information security management system consists of a comprehensive set of policies and controls across people practices, operational procedures and technical controls.

We have partnerships with some of the world's most security-conscious enterprises. Enterprises of every scale and scope demand that their data is at all times collected, processed and stored securely whilst satisfying all legal, industry and regulatory requirements.

In particular, we recognize the significant importance of having transparency around security practices and that third-party attestation aligned to the relevant security standards is key to underpinning confidence.

 

Find out more today