The majority of the world’s intranets get built on SharePoint. SharePoint is a collaboration and web publishing platform provided by Microsoft.
SharePoint is a very flexible and powerful platform that has many strong points. But, it does not always deliver an intranet that employees love. It lacks the benefits that HR managers are seeking. For example, boosting employee engagement. This will lead to poor user experience and low adoption rates.
As an intranet solution, SharePoint is often recommended by IT functions. There are some strong SharePoint intranets out there that do provide a good solution. Especially when employees need to access an archive of static reference content. But, HR and internal communications teams are still underwhelmed by a SharePoint intranet.
SharePoint is a communication, collaboration and web publishing platform provided by Microsoft.
Microsoft describes SharePoint as being able to create websites. You can use it as a secure place to store, organize, share, and access information from any device. All you need is a web browser, such as Microsoft Edge, Internet Explorer, Chrome, or Firefox.
Corporate intranets are often built on SharePoint because of their flexibility and scalability. Although, in our view, it’s not the best choice for this.
SharePoint is a very mature platform. It has been active in one form or another since 2001. There have been many versions of SharePoint released over time. The most important developments recently are:
Modern SharePoint is a revamp of the classic SharePoint. It has a new look, feel, and an underlying development framework. This brings many improvements to the software. If considering SharePoint, you must distinguish between ‘modern’ SharePoint and ‘classic’ SharePoint.
SharePoint has always been a platform that has a divided opinion. There has been a lot of opposition to intranets built on classic SharePoint. Many feel the designs can be unattractive for employees and are difficult to use.
Many organizations decided to customize SharePoint when building their intranet. Companies can meet specific needs by doing this. However, it leads to very long and expensive projects. These intranets would later be very difficult to upgrade.
Many feel that modern SharePoint has brought better interfaces and easier usability. Modern SharePoint has also reduced the need for customization. This means intranet teams can deliver a SharePoint intranet quicker and cheaper.
Modern SharePoint definitely looks better than classic SharePoint. But, obstacles still exist in delivering good employee experiences and culture.
There are many reasons why companies introduce SharePoint intranets. Some of these relate to what a good intranet delivers regardless of the technology. Other reasons are more specific to SharePoint:
Organizations use SharePoint for their intranet because:
SharePoint has many uses like communication, collaboration and business process needs including:
SharePoint powers some key features of other Microsoft tools. For example, sharing documents in a Microsoft Teams Space. It utilizes a SharePoint document library in doing so. It can also integrate with other tools across the Microsoft 365 universe.
There can be difficulties in describing the uses of SharePoint. It can be hard to know what SharePoint is powering and what other technology is powering.
SharePoint has several features and templates used in a SharePoint intranet. These include:
In many ways, SharePoint is a very impressive and flexible platform. Yet, it is not always the best option for a corporate intranet.
There are some great SharePoint intranets around. But, they might not deliver what you want to achieve. Particularly around areas like engagement, supporting front line staff, and lowering costs.
SharePoint has many capabilities and strengths. For instance:
But, there are significant drawbacks from an intranet perspective, including:
In a nutshell, a SharePoint intranet may not deliver everything you want it to. It will be difficult to deliver a positive user experience and increase engagement. Employees won’t love it unless they have adopted it fully or meets the needs of frontline staff.
So, if you want to avoid these problems… let me introduce you to the world of the modern social intranet! You’ll be able to achieve engagement, productivity and collaboration, fast.
SharePoints don’t always deliver a modern, social intranet experience for employees. Social intranets are different from the static, content repositories of old intranets. Intranets become lively and engaging when employees can share their voice and stories. Exactly how it should have always been.
Social intranets like Workvivo have the power to:
Social intranets can also handle the formal communications required to get things done.
Want to see a Social intranet in action? Take Workvivo for a test drive and experience it today.
There is a common complaint that HR and comms teams tell us over and over again. It’s that their SharePoint intranet doesn’t meet social intranet standards.
It works well for employees wanting to access central policy documents. But, it doesn’t work so well for engaging employees and creating that sense of belonging and connection people crave. Which at the end of the day, is the single biggest challenge facing companies around the world as we transition to a hybrid work model.
We often get asked a recurring question by HR professionals. They ask if a SharePoint intranet delivers the organizations’ HR/People strategies through:
A SharePoint can support HR processes through integration for things like employee self-service. But, it will fall short in other areas.
If you want to learn more about next-gen social intranets, we have just the thing. Check out how you can easily reach and engage your people, build meaningful bonds, and keep everyone connected with Workvivo.
SharePoint is a good platform. But, it has definite gaps in its capabilities and hit its prime back in the early 2000s. It’s not going to meet the adoption levels companies want, and it’s not going to be as focused on employee experience and engagement.
A next generation social intranet platform like Workvivo is far more likely to deliver what HR teams want. A platform that connects every employee and gives them a voice. It will help increase engagement, supports wellbeing and ensures diversity and inclusion.
See how you can use Workvivo to bring your people together, wherever they work from by checking out the product tour below. Help them feel included and truly connected to your company culture, values, and to each other.